This Privacy Policy describes how CoffeeLink (“we”, “us”) collects, uses and protects information when you use our Platform.
1. Information We Collect
- Account information you provide (name, email, business details).
- Enquiries you send to vendors via the Platform.
- Order and transactional information for purchases made through the cart.
- Usage data including pages visited, device, and approximate location, collected via cookies and analytics tools.
2. How We Use Information
- To operate the Platform, fulfil enquiries, and provide customer support.
- To improve our services and personalise your experience.
- To send transactional and (with consent) marketing communications.
- To comply with legal obligations and protect against misuse.
3. Sharing Information
When you submit an enquiry or place an order, the relevant vendor receives the information needed to respond. We may also share data with service providers who help us operate the Platform (e.g., hosting, analytics, email delivery), under appropriate confidentiality obligations.
4. Cookies & Analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and measure usage (e.g., Google Analytics). You can control cookies via your browser settings.
5. Data Security
We use industry-standard security measures to protect your information. No system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, and to object to certain processing. Contact us to exercise these rights.
7. Changes
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.
8. Contact
For privacy enquiries, please contact us.